Orders can be placed online at www.be-rose.com any time 24/7. Orders will be confirmed by a sales representative during weekday business hours. Please note that once an order goes into production, we are not able to modify or cancel it. An email with tracking information will be sent when your order ships. Orders with multiple items will ship when all items are finished and/or in stock unless otherwise specified by the customer. BEROSE Craft Jewelry reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined by BEROSE Craft Jewelry.
Orders over 1,000€ require a signature, please make sure you, or someone you designate, is available to sign for delivery as you are solely responsible for the acceptance. We are not responsible for delayed delivery, or any other issues once your order ships. If your order is sent back by the shipping company for failure to deliver, you are responsible to pay for re-shipping. We do not accept customer shipping accounts. We ship all over the world (list included at checkout) using a few different carriers, international rates apply to all orders. We are not responsible for duties, taxes or other fees associated with international shipments and for any delays or other issues that may arise.
All orders of Products must be for personal use only. By purchasing BE-ROSE.com’s products, you hereby agree not to resell, distribute, or use such Products for any commercial purposes. All orders are subject to cancellation based on Product availability, noncompliance with this Agreement or any other reason as determined in our sole discretion. If we have reason to believe that your order is not for personal use, we reserve the right to cancel the order. We also reserve the right, in our sole discretion, to take steps to verify your identity to process your order. We will refund any orders that we cancel or do not process.
All trademarks, service marks, and trade names (collectively the “Marks”) that appear on this Site are proprietary to BE-ROSE.com, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of BE-ROSE.com, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.
LIMITED LICENSE AND SITE ACCESS
We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human-readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.
Membership for BE-ROSE.com is free. However, our membership services are not available to users under the age of 18 or to members who, at our discretion, have been suspended or removed from the BE-ROSE.com systems. Members agree to all terms of service and must only apply for membership if eligible.
BE-ROSE.com may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.
At BE-ROSE.com, we are committed to providing our customers with great quality products. Our products are sold online only at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur.
You cannot access or use the BE-ROSE.com website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although BE-ROSE.com cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent. Also, you agree that no comments or other user submissions submitted by you to the BE-ROSE.com website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
BE-ROSE.com uses a third party global landed cost e-commerce logistics provider to process + ship international orders. They are responsible for the financial transaction + physical shipping of the goods; BE-ROSE.com team handles all customer support. While shopping and checking out, prices will be displayed in local currency. The final cost at checkout is inclusive of shipping, duties, and taxes.
To get started, click on the product you like and want to buy, then click on the Cart button on the upper right cornet of the site or ‘checkout’ when it’s updated into Cart icon on the upper right corner of the site and select ‘view cart’ or your country from the drop down menu. Local currency should update automatically. If your country isn’t listed, we don’t currently ship to that destination. When checking out, your order will be processed by our third party global landed cost logistics provider. The order total is guaranteed and includes shipping, duties, and taxes. Note, we are unable to ship to international PO Boxes.
The cost of your order is guaranteed at the exchange rate at the time the order is placed. Our third party logistics provider calculates exchange rates in real time based on interbank rates of exchange. If exchange rates have changes since the time you’ve begun shopping, you will be alerted by the site + will have to start your order again.
DUTIES & TAXES
International taxes, tariffs and value-added tax are determined by the purchased merchandise’s country of origin (or the country it was manufactured) and the classification of that merchandise in accordance with a harmonized system used by the country. They are displayed in the order total at checkout. Our logistics provider guarantees you will not have to pay additional fees (duties or taxes) at the time your order is delivered. By placing your order, you agree to the DDP (Delivery Duty Paid) Import Terms and Conditions.
DDP IMPORT TERMS AND CONDITIONS
By purchasing goods on BE-ROSE.com I agree to pay the taxes & duties in addition to the purchase price of the goods.
Payment methods may vary by country; you’ll find all available options at checkout.
Orders will be shipped out within 1-3 business days (M-F) from the order date. Standard shipping takes 5-10 business days. Express shipping takes approximately 2-3 business days. Note, shipping windows are estimates. International Returns & Exchanges International orders are not eligible for free returns. The cost of return shipping is the responsibility of the customer and original shipping fees, duties, and taxes are non-refundable. You can request a return only in the first 10 days after you received your order. To request a return, please email us at email@example.com with the subject line ‘International Return’ for instructions. Once the goods arrive in good condition, it can take up to 10 business days for a refund to be processed. You will receive an email once your return is processed. Please ship returns back to the following address:
BEROSE Craft Jewelry, 27 Rue Henri Marechal, 69800 St Priest- France
BE-ROSE.com strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to BE-ROSE.com on or by this Site shall be and remain BE-ROSE.com property. Users assign all property rights and interest